Cancellation Policy

A:- Occasionally it may be deemed necessary to make changes to your holiday and the Company reserves the right to do so at any time, and you will be notified of any changes at the earliest possible opportunity. If a major change to your tour is necessary, providing it does not arise from circumstances beyond the Company’s control, you may choose (i) to accept the change of arrangements (ii) to purchase another trip from us or (iii) to cancel your trip. A refund may be payable in cases of major change as detailed below.

B:- No refund or compensation will be payable for minor changes. Minor changes include minimal changes to departure and arrival times, changes to the type of transportation used and restaurant and accommodation changes to a comparable or superior standard.

C:- Major changes include cancellation, changes to your area of the airport, delays in departure or return by more than 12 hours and accommodation changes to an inferior standard of accommodation.

D:- we may have to make changes to and correct errors in advertised and confirmed details and also cancel confirmed bookings which we must reserve the right to do. Please note, our trips may require a minimum number of participants to enable us to operate them. If the minimum number of bookings required for a particular trip has not been received, we are entitled to cancel it. We will notify you of cancellation for this reason as soon as possible.

E:- If you fail to pay the balance of the trip price at least 15 day before departure, the Company will treat the booking as cancelled and levy the cancellation charges.

F:- The company also has the right to refuse any person as a member of the tour, if in their opinion that person could endanger the health, safety and enjoyment of others on the tour. In any of the events mentioned above, the company’s sole liability and the client’s sole remedy will be limited to a refund of any money paid, less the amount for services already utilised plus administrative fees.

G:- Compensation will not be paid for changes or cancellations caused by Acts of God (Force Majeure), war, threat of war, riot, civil strike, industrial dispute, terrorist activity, natural or man-made disaster, fire, technical problems to transport, closure or congestion of airports, strikes or other industrial action, adverse weather conditions or any other event beyond the Company’s control. It is essential that you take out adequate travel insurance.  In these booking conditions, "force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include, whether actual or threatened, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, significant risks to human health such as the outbreak of serious disease at the travel destination, adverse weather conditions, fire and all similar events outside our control. Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of "force majeure".

Cancellation and changes by you. 

Cancellation of bookings must be notified to us by letter or email by you as soon as possible. Your notice of cancellation will only be effective when it is received in writing by us.

You may transfer your place to someone else (introduced by you) if you are prevented from travelling, providing we are notified not less than 2 weeks before departure and subject to the practicality of changing certain bookings made in your name. All costs and charges incurred by us and/or incurred or imposed by any of our suppliers, as a result, must be paid before the transfer can be effected. Any overdue balance payment must also be received.

The following charges may be levied on Cancellation:

  • No Refund shall be made with respect to the initial booking amount for any cancellations. However
  • If cancellations are made 30 days before the check in date, 50% of the trip cost will be charged as cancellation fees.
  • If cancellations are made 15-30 days before the check in date, 75% of the trip cost will be charged as cancellation fees.
  • If cancellations are made within 0-15 days before the check in date, 100% of the trip cost will be charged as cancellation fees.
  • In the case of unforeseen weather conditions or government restrictions, certain activities may be canceled and in such cases, the operator will try his best to provide an alternate feasible activity. However, no refund will be provided for the same.